SAP Functional AMS

Safeguard your SAP investments

 

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Flexible. Transparent. Modern. 

Protera delivers outcome-focused SAP functional AMS designed to ensure that your SAP environment operates seamlessly and delivers the performance that the modern business demands. Our AMS team acts as an extension of your business and IT teams, optimizing operations and accelerating adoption of new SAP capabilities and business process improvements. 

 
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Trusted Experts

We use our decades of practical experience across SAP modules to attack incidents and optimize processes, with deep expertise in advanced SAP technologies.   
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Integrated Capabilities 

 Our end-to-end suite of SAP services and a modern perspective drive top-tier functional support that looks beyond “the incident” to deliver a self-improving SAP ecosystem.
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Next Gen Delivery

Our proprietary UX platform, CloudVantage, uses AI tools and automation to detect emerging patterns earlier, proactively stabilize workloads, and identify cloud cost optimizations. 

How we do IT.

 

Recognizing that clients need agile AMS support to meet their SAP needs, Protera designed our service delivery model to address today’s business demands and give clients the support flexibility they need, including allowing monthly hours to rollover. 

Our functional AMS combines incident resolution, service request management, business process optimization, enhancement delivery, and advisory services to ensure that SAP application functionality aligns with your evolving business requirements.

Trusted by companies around the globe

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Core Functional AMS Features 

Maintain

Ensure stable day-to-day operations through effective incident & service request management, maintaining system availability and performance.

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Improve

Review, scope, and perform approved enhancements and manage and execute on change requests.

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Innovate

Serve as strategic advisor and execute on project-based work to modernize and enhance the SAP ecosystem. 

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We have peace of mind that our systems will run 24-hours a day, every day of the year. This also gives us greater confidence in our release management schedule from testing through to production. – Vice President of IT, DNOW

Real stories, real impact.

Client Stories & Helpful References

SAP BTP: Why it’s important to start now!

SAP BTP: Why it’s important to start now!

Experience SAP BTP’s full potential for efficiency, agility, and customer experience. See why early adoption positions your business for future growth and success.

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Dnow Case study -2

DNOW Boosts SAP Performance 4X with Cloud Transformation

Learn how DNOW leveraged Protera expertise to enable RISE with SAP, strengthen security, and prepare for future digital transformation.

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Vilore-2

Vilore Foods Cuts IT Costs & Modernizes using SAP

Discover how Vilore Foods reduced TCO by half, modernized SAP S/4HANA, and achieved zero-downtime migration with Protera on Microsoft Azure. 

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The tile shop-2

The Tile Shop Transforms IT with SAP Modernization

Learn how The Tile Shop modernized SAP, embraced AI and automation, and positioned IT to accelerate innovation and long-term growth.

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Accelerating Enterprise Innovation with SAP BTP and SAP S/4HANA

Accelerating Enterprise Innovation with SAP BTP and SAP S/4HANA

SAP BTP extends S/4HANA beyond ERP functionality. Learn how this powerful duo enables intelligent automation, real-time analytics, and continuous enterprise transformation.

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01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

Get the optimal ROI from your SAP investments.

Let's connect.