SAP Technical Services

Stewardship of your SAP foundation

 

Talk to an Expert

Not your father's BASIS administration.  

 

SAP BASIS has long been the fabric that enables SAP interoperability between applications, databases, services, and more. But exceptional management of today's modern SAP ecosystems requires more than just BASIS administration, you need specialized support for security, integrations, and innovative services like BTP and Cloud ALM.  Protera's end-to-end support model enables you to efficiently run, optimize, and transform your critical SAP landscapes. 

 
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Hybrid-Friendly

Our SAP consultants have experience across cloud platforms and SAP versions, expertly managing your SAP environment. Running S/4 HANA, SAP Cloud ERP, ECC? All of the above. We've got you covered.  
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Global Coverage

24x7 service delivery means your systems are always proactively supported in an attrition-proof model. Our global coverage and advanced SAP monitoring ensure your systems are performing optimally, secure, and available.
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Maximize SAP Resources

SAP powers your business. With Protera providing SAP technical services, your internal teams can focus on SAP projects and strategic enhancements to increase SAP's value across your enterprise.

How we do IT.

 

Protera SAP engineers monitor and tune your SAP landscape to keep systems performing at peak efficiency, expertly executing a range of daily tasks including log reviews, load balancing, and troubleshooting.

Our goal is to manage SAP performance so that it exceeds user expectations. To this end, our services have realized an average of 40% reduced downtime for common tasks such as kernel upgrades and patching. Proactive by nature, your SAP team regularly analyzes the health of the SAP ecosystem and infrastructure allocations to ensure that your cloud landscape accommodates SAP workload requirements and optimal performance.

customer-quote

We use Protera Watchdog [advanced automation & monitoring] for automated stopping and starting, automated patches, and to identify immediate tasks my team needs to perform on our SAP systems in the cloud. - IT Director, Blue Diamond Growers

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   Why IT matters.

SAP Advanced Observability & Insights

Our UX platform includes Watchdog for SAP, which enables visibility and actionable alerting on essential business processes and workloads—set to your specific thresholds to eliminate “noise.”

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Cloud & UX Platform

Protera developed an industry-leading cloud and customer experience platform, CloudVantage, which incorporates automation and AI to deliver actionable performance insights, integrated security, and service orchestration across private and public clouds.

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Partner, Not Provider

Protera establishes a true partnership with our clients—we strive to become an extension of your IT team. We are not “order-takers”—we believe in proactive governance of your landscapes. Our focus is to ensure that IT powers your business growth and that your users’ overall experience with IT is a positive one.

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Security & Audit


  • Audit and compliance checks (including change reports)
  • Security notes and checks
  • Certificate validity
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Reporting & Alerts

  • Monthly and quarterly reports
  • Customized alerting
  • Detailed landscape information
  • Real-time and daily checks
  • Custom composite checks
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Deployment

  • Cloud ERP certified
  • Easy to configure & implement
  • Auto-reactive trend analysis (fixing issues before they occur)
  • Custom reporting and dashboards
deployment

01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

2-Sep-29-2025-06-52-29-8223-PM 1-Sep-29-2025-06-52-29-1156-PM 3-Sep-29-2025-06-52-29-8204-PM 25 Years SAP Expertise

Real stories, real impact.

Client Stories & Helpful References

01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

Hold

 

Holman Gains Scalability and Efficiency with Protera Services

With Protera’s expertise, Holman migrated from private to public cloud, securing SAP performance, reliability, and compliance without business disruption.

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Dnow Case study -2

 

DNOW Boosts SAP Performance Protera SAP Migration & Services

Learn how DNOW leveraged Protera expertise to enable RISE with SAP, strengthen security, and prepare for future digital transformation.

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Kayser Roth-2

 

Protera Powers Kayser-Roth’s SAP Cloud Transformation

See how Kayser-Roth modernized IT with AWS and Protera, achieving resilience, cost optimization, and future-ready digital commerce growth.

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01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

Looking for end-to-end support for your SAP environment? 

From SAP BASIS administration to network and security, we've got you covered. Let's chat.