End-to-End IT Outsourcing
From infrastructure management to application support, we reduce complexity and costs while improving performance.
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Omnichannel Strategy & Customer Experience
Retailers must provide a unified experience across digital and physical channels. Protera supports this by:
- Enabling scalable e-commerce and digital platforms for peak demand — driving faster omnichannel initiatives and product launches.
- Integrating social commerce, shoppable media, and loyalty programs into ERP and CRM systems — resulting in stronger customer engagement and increased conversion rates.
- Optimizing supply chains through real-time analytics and AI-driven forecasting and planning.
- Enhancing in-store technology and digital touchpoints for frictionless shopping experiences.
Competition from Challenger Brands
With DTC revenues projected to surpass $160B, challenger brands are reshaping consumer expectations. Protera helps established and emerging brands compete by:
- Supporting subscription and recurring revenue models through modern ERP solutions.
- Enabling rapid product rollouts with agile IT delivery — leading to faster speed-to-market and innovation at scale.
- Optimizing customer engagement with AI-driven personalization — ensuring higher conversion rates and improved loyalty.
Generative AI Adoption
AI is redefining the retail experience, improving efficiency and boosting conversion rates. Protera empowers retailers by:
- Deploying Gen AI chatbots and assistants that increase customer conversion rates by up to 15%.
- Leveraging AI for demand forecasting, inventory management, and pricing optimization to create smarter, more cost-efficient operations.
- Integrating AI seamlessly into SAP and enterprise applications, enabling data-driven decision making without disruption.
Supply Chain & Delivery Demands
Same-day delivery and subscription-based fulfillment models are now standard. Protera strengthens retail supply chains with:
- Cloud-enabled ERP environments for global visibility and real-time logistics.
- Advanced analytics to optimize delivery routes and reduce costs, delivering improved fulfillment performance and cost efficiency.
- Scalable IT infrastructure to support innovative logistics models that enable resilient operations in a fast-changing market.
Enterprise Application Expertise
We manage and modernize ERP, databases, and business-critical systems tailored for the retail and CPG sectors.
SAP Expertise
As a trusted SAP partner, we deliver SAP hosting, migration, and optimization tailored for the retail and CPG sectors.
AI & Automation Enablement
We help retailers harness AI for process automation, seamless customer experiences, and smart scaling for e-commerce requirements.
24/7 Managed Services
Proactive monitoring, security, and support ensure your operations never stop running.
The People
Everyone from our certified tech experts to our client delivery team share a primary goal: Exceeding client expectations.
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