Leadership

Mike BeDell

Chief Executive Officer

Mike has served as CEO of Protera since 2021 and carries more than 30 years of IT executive experience into the role. During his tenure, the company has continued to scale, extend and expand its modernization capabilities, with a heavy emphasis on client satisfaction. To date, Mike has led the company to double-digit growth on a year-over-year basis.

He previously served as a chief executive for Secure-24 and NTT Managed Services, North America, as well as leadership positions at KPMG, Oracle, USInterworking and AT&T.

Bruno Kolb

Chief Financial Officer

As Protera’s CFO, Bruno is responsible for financial operations, management, and reporting as well as corporate development and investor relations activities.

Prior to joining Protera, Bruno was Head of Finance and Corporate Development for Millennium Trust Company, a private equity backed financial services firm, where he oversaw accounting and finance activities and led the execution of numerous M&A transactions during his tenure. Prior, he held private equity and investment banking roles at Pamlico Capital and William Blair.

Sean Donaldson

Chief Technology Officer

As Protera’s Chief Technology Officer, Sean Donaldson is responsible for driving adoption of key services and technologies to enable the expansion of Protera’s service portfolio, with a deep focus on security and cloud governance.

With over 20+ years in IT Managed services, Sean has cultivated a mission of utilizing technology to drive meaningful business outcomes for the company and its clients. Prior to Protera, Sean held the position of CTO of Secure-24 and NTT Managed Services.

Shane Brennan

Chief Information Security Officer

Shane has over 25 years of experience in the IT industry across Telecom, Networking & Virtualization, with a focus in Security. Shane is an experienced mentor with a demonstrated history of thought leadership in the information technology & security space. He is an expert in designing & delivering white glove security services to clients & organization.

Prior to Protera, Shane was the Vice President of Security Operations NTT Managed Services (formerly known as Secure 24).

Doug Gilkey

Chief Revenue Officer

As Protera’s Chief Revenue Officer, Doug defines the sales process and execution as well as customer engagement and account management strategy. In partnership with our field sales team, Doug develops go-to-market plans and drives field sales engagement with partners.

Doug brings 20 years of sales leadership experience in enterprise SaaS and IT managed services/ outsourcing. He received his undergraduate and graduate degree in Mechanical/Aerospace Engineering from Syracuse University, after which he worked for Raytheon Corporation Missile Systems Division in Tewksbury, MA.

Frank Powell

Chief Strategy Officer

Frank is an experienced IT executive that excels in strategic and operational guidance to help manage and grow businesses. With 30 years of experience in IT and over 20 of those years specifically in SAP, his thought leadership on industry trends, process improvement, and best practices at SAP events, conferences and educational webinars are invaluable assets for companies. Frank focuses on executive sponsorship of our strategic partners SAP, Google Cloud, AWS and Microsoft.

Prior to Protera, Frank held the position of President/Founder of fellow leading SAP MSP Managecore (before the companies merged in March 2024).

Nick Miletich

Chief Operation Officer

As Chief Operation Officer Nick spearheads Protera’s Applications teams, Client Engagement, Cloud Operations and the multiple technology platforms that are used to support Protera’s enterprise customers. With over 20 years of experience, his sound background in application management and infrastructure services, paired with an intuitive business mindset, makes him an ideal leader. In this role, Nick is dedicated to customer success by providing complete end to end operational support.

Prior to Protera, Nick held the position of Chief Technology Officer of fellow leading SAP MSP Managecore.

Andy Scofield

Chief People Officer

As Protera’s CPO, Andy leads the global people operations, including talent acquisition, learning and development, performance management, and culture evolution. Andy has spent his entire career in the high-growth tech environments building strong people-first cultures.

Prior to Protera, Andy held progressive leadership roles including Vice President of Human Resources at Coretek and senior HR leadership roles at NTT and Secure-24 where he spent over a decade guiding HR strategy, scaling teams, and shaping high-performance cultures in the technology services industry.