SAP Managed Services
Run Your SAP and Related Applications with Lower Costs, Higher Quality Support, and More Agility
How SAP Managed Services Work
We operate your applications, improve your processes, and continuously optimize your business
Operate
We provide technical management of your SAP related applications, including basis support, database, OS, security, patching, and performance.
Improve
We support your agile development projects with automations, self-service, and project support to help you improve your business.
Optimize
We continually improve your performance, reduce your costs, and provide insights to help you optimize how you run SAP.
Protera SAP Managed Services Offerings:
Operate SAP and related applications
We provide technical management of your SAP related applications, including basis support, database, OS, security, patching, and performance.
We make sure that your systems are available, secure, responsive, and cost effective, and help you understand everything from transaction performance to the details of your cloud bill, all easily viewable through Protera CloudVantage.
We provide superior SAP managed services, quality and innovation, coupled with deep SAP technical skills and cloud expertise.
- Named specialists with 10+ years’ SAP experience / 24x7x365 global delivery
- Globally certified SAP cloud, SOC 2 Type II, ITIL-based, SAP and non-SAP workloads
- Availability 99.9%, <1s system response, real-time critical issue handling
- Complete service KPI visibility of availability, performance, capacity
- Cloud-optimized infrastructure and data protection designs
- Predictive monitoring with analytics correlation
- Integrated ticket management
Improve your business with SAP projects
With your SAP-related applications on the cloud, you’ll find yourself in a more agile environment – estimating the costs of new projects, provisioning and managing new infrastructures, testing and deploying code, and measuring the results.
We have extensive automation-backed and expert driven services to support your projects in these areas and more:
- Systematic infrastructure and SAP provisioning orchestration
- Automated project infrastructure cost analysis
- Automatically start/stop complex SAP development systems
- Transports, copies, refreshes included
- Integration of ancillary workloads with RISE with SAP
Optimize cost and performance
With traditional service providers, you may not know the details of how your systems are performing, or require expertise of SAP and the cloud to make optimization decisions.
Protera provides our clients the same insights that our own service engineers have into their systems, and meet on a regular basis to proactively guide the business on opportunities to maximize the return on your investments and offer solutions to reduce cost and optimize architecture over the lifecycle of the environment.
- Real-time visualization of status and trends
- Detailed cloud billing views
- ITIL-based ITSM processes, expert guidance, predictive event management
- Regular business review cadence
We proudly celebrate 25 years of our commitment to achieving our clients’ business outcomes.
1st
to migrate SAP on production to public cloud
7
global SAP certifications
2500+
systems under
management
1000+
cloud migrations performed
Protera for Application and Cloud Managed Services
Protera brings deep expertise to continuously optimize cost and increase agility of enterprise workloads on the cloud.
Services |
Benefits |
Review operating metrics for SAP and associated non-SAP, including availability, performance, capacity, SLAs, ticket management |
Quickly provides status at a glance, Alerts you to problem areas, Drill downs into correlated details |
| View your cloud costs by landscape, server, application, or project | Keep cloud costs in control in real time |
| View status, details and updates on your SAP and non-SAP systems | Easier management of large, complex systems, more visibility on activity |
| Automated provisioning, system patching, and start/stop cloud resources | Faster, repeatable, higher quality management; avoids underlying configuration complexity |
| Health and security checks to ensure and improve availability | Keeps your systems available and up to date |
| Analyze events to minimize false alerts and proactively escalate incidents | Thoroughly tracks multiple SAP parameters and filters out “noise” |
Determine your SAP modernization plan with Protera.
Book a 1:1 session with our enterprise experts to get your modernization plans underway and achieve business goals.