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Monitoring and Automation Platform

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Empower your company. Empower your team. Empower you.

As part of Protera’s CloudVantage Platform, Protera Watchdog provides your team with the necessary visibility to keep everyone up-to-date, informed, and connected 24 hours a day. From executives to basis administrators, each user will be provided with a consistent, real-time view of their SAP environment.

Protera Watchdog was purpose built as an alerting and monitoring solution designed specifically to support SAP and Cloud environments. This one of a kind approach to monitoring allows Protera to focus on the IT health of the enterprise by accessing multiple data sources allowing the platform to monitor business processes, not just static metrics.

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The Power of Watchdog

Protera is unique in that our delivery team uses these monitoring tools to provide world-class support. By leveraging our team’s years of experience to set these thresholds in the Watchdog Platform, we are alerted ahead of time to then be proactive before issues happen. Simply put, problems are avoided. Protera customers gain greater visibility, are provided regular reports, and have direct access to a team of SAP experts.

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Environment Status

A component of Protera’s managed services, Watchdog proactively monitors your SAP system and automates SAP Basis monitoring to help our technical team mitigate risk with proactive SAP Basis and Cloud support.

  • Reporting and dashboards to allow for visibility into the supported environments
  • Custom alert configuration allows for more focused monitoring
  • Automatic daily health checks including kernel patches
  • Quarterly updates and recommendations for averting future issues
  • Automatic monitoring of cloud use to optimize resource spend

  • An intuitive UI with full visibility into your system status
  • Real-time SLA metrics (service level reporting)
  • Full integration with public cloud managed services
  • Data search and report generation tools
  • Convenient online ticketing system and reports
  • Single pane of glass approach to monitor cloud, SAP, databases, generic workloads, and RISE with SAP systems
  • Automated SAP tasks allow for less manual intervention and overall headcount:
    • Kernel patching
    • Start/stop
    • Refreshes
 

Before Watchdog, we needed to log into our PI server for a snapshot of time, and we only had a report once each week. Now we have a tool to display real-time status continually throughout the day along with our full history of data. It’s extremely useful—a great tool to monitor our SAP channels within a live system.

-Christian Gaden - SAP Project Manager
Solution Brief

Protera Watchdog Solution Brief

Explore our solution brief for more insights.

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