Cloud ERP Private Companion Services

Augment Cloud ERP Private support for full management of critical SAP workloads

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 Harden your Cloud ERP Private transformation with enhanced support.   

 

SAP Cloud ERP Private (the product formerly known as RISE) promotes a clean core, provides access to modern SAP features, facilitates upgrading to S/4 HANA, and is packaged with a catalog of services delivered by SAP.  But the services are not all-inclusive. Protera’s companion solution delivers end-to-end administration, bridging any gaps between your existing support model and SAP native services with targeted strategic roadmapping for continuous SAP innovation.
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Ecosystem Integration

SAP rarely runs in a silo. Protera ensures that all ‘friends of SAP’ and native cloud applications are seamlessly integrated in your Cloud ERP Private tenant, utilizing SAP BTP and complementary toolsets to deliver seamless workflows.
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Frictionless User Adoption

IT departments can encounter resistance from users who view any change as disruptive. Our services ensure that your end users' experience with Cloud ERP Private is consistent, and performance continues to improve post-Go Live. 
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Enhanced Visibility

Protera developed specialized SAP monitoring and reporting in our next-gen management platform, CloudVantage. With features including an AI virtual assistant and consumer-grade dashboards, we aggregate the feeds from SAP, cloud-native, and custom monitors.

How we do IT.

 

As Protera migrates workloads to Cloud ERP Private (RISE), our clients needed a support model for tasks outside the SAP services bundled with the solution. We analyzed the standard services and developed a holistic operational model to ensure zero business disruptions with a Cloud ERP transformation, including advanced SAP monitoring and monthly FinOps reporting.

Post-migration, Protera’s solution proactively promotes SAP system stability, addresses issues, and fast tracks resolutions from SAP, facilitating frictionless user adoption and upskilling internal IT teams.

customer-quote

Find someone who is easy and responsive to work with, as an extension of your in-house team. We rely on Protera as a key partner in continuous modernization and adding value up
the stack. - VP of IT, Global Financial Institution 

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What's included? 

 

Leveraging 25 years of SAP technical & BASIS support, we analyzed the included Cloud ERP functions and developed a portfolio of complementary services. With a team continually assessing SAP's dynamic product solutions, we adjust the portfolio to ensure you have the coverage you need. 
  • SAP BASIS Administration 
  • Transport Management 
  • SAP Notes
  • RFC Connectivity
  • Job Scheduling 
  • Printer Management
  • Monitoring
  • Refresh Post-Processing
  • Upgrades
  • Patch Coordination 
  • Audits and Periodic Review
  • Archiving

 

 

 

 

 

 

 
7 10 8 25 Years Cloud Expertise 4-3 9 2-Sep-29-2025-06-52-29-8223-PM 1-Sep-29-2025-06-52-29-1156-PM 3-Sep-29-2025-06-52-29-8204-PM 25 Years SAP Expertise

Real stories, real impact.

Client Stories & Helpful References

01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

Hold

 

Holman Gains Scalability and Efficiency with SAP Modernization

With Protera’s expertise, Holman migrated from private to public cloud, securing SAP performance, reliability, and compliance without business disruption.

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Ingeviry

 

Ingevity Gains Agility and Savings SAP Modernization

Discover how Ingevity cut infrastructure costs by 50% and accelerated system provisioning from weeks to days with Azure migration.

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Navigating SAP’s Extended Support for On-Prem ERP: A Strategic Roadmap for Customers

 

Navigating SAP’s Extended Support for On-Prem ERP: A Strategic Roadmap for Customers

SAP extended ERP support to 2033, but time is limited. Learn how to assess, plan, and build a strategic roadmap toward S/4HANA and the cloud.

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Vilore (14)

 

Financial Benefits of RISE with SAP

SAP Cloud ERP Private (RISE with SAP) reduces IT costs, simplifies maintenance, and lowers TCO. Learn how businesses achieve faster ROI, scalability, and long-term financial efficiency.

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Vilore (24)

 

SAP Cloud ERP Private: What You Should Know About the RISE with SAP Rebrand

The RISE with SAP rebrand signals SAP’s cloud-first strategy. Find out how the changes affect ERP modernization, flexibility, and long-term digital transformation.

Learn more button imagehttps://info.protera.com/protera-podcast

 

01

Discover

We run collaborative workshops with your team to understand requirements, define goals, and build a prioritized backlog for automation initiatives.

Output: Automation initiative backlog 

02

Build

Our team executes against the jointly-defined backlog using an agile, sprint-based approach to quickly deliver incremental value with visibility into progress.

Output: Automation enabled via agile delivery model

03

Discover

Regular sessions to review progress, reprioritize tasks, and incorporate new requirements for both DevOps automation and operational procedures.  

Output: Critical tasks appropriately prioritized

Looking for end-to-end stewardship of your SAP Cloud ERP Private ecosystem? 

Schedule a 10-minute conversation with Protera to learn more.