|Why Protera
Why Protera 2018-08-31T16:24:12+00:00

Protera is dedicated to empowering customers by keeping them competitiveconfident, and empowering them to excel in the new global economy.

Whether you are a large global organization or an aggressive growth startup company, Protera has designed
flexible solutions to meet the needs of most types of organizations.

INDUSTRIES WE SUPPORT INCLUDE:

INDUSTRIES WE SUPPORT INCLUDE:

WHY CHOOSE PROTERA

Protera maintains four key pillars for Protera’s App Care and FlexBridge platforms that include a solid foundation of excellent service, delivery, processes and technology.

PEOPLE / EXPERTS

The Team

  • SAP Global Certified Partner, SAP Certified with an excellent SAP reputation
  • Senior SAP consultants and engineers certified in various technologies
  • Personalized services through a dedicated global support team
  • Protera University
  • Named Senior Basis Resources for each of our customers.
  • Our team of skilled engineers holds a number of certifications if various areas such as migrations, cloud and hosting administration, SAP HANA, and application management.

PEOPLE / EXPERTS

The Team

  • SAP Global Certified Partner, SAP Certified with an excellent SAP reputation
  • Senior SAP consultants and engineers certified in various technologies
  • Personalized services through a dedicated global support team
  • Protera University
  • Named Senior Basis Resources for each of our customers.
  • Our team of skilled engineers holds a number of certifications if various areas such as migrations, cloud and hosting administration, SAP HANA, and application management.

PRODUCTS

Productized Service Offerings

  • Service Offerings include: Managed services, AMS, IAAS, Cloud offerings, Free Migration Assessments, PoC and Migrations to HANA and Cloud offerings.
  • Reduced complexity through standardized configured-to-order solution components (small, medium and large)
  • Purpose built platforms delivering IT operational excellence.
  • Protera AppCare Platform: Operational Efficiency Delivered On-Demand
  • Protera FlexBridge Platform: SAP Migration Excellence Delivered On-Demand
  • Fixed pricing including scope of work and SLAs.

PRODUCTS

Productized Service Offerings

  • Service Offerings include: Managed services, AMS, IAAS, Cloud offerings, Free Migration Assessments, PoC and Migrations to HANA and Cloud offerings.
  • Reduced complexity through standardized configured-to-order solution components (small, medium and large)
  • Purpose built platforms delivering IT operational excellence.
  • Protera AppCare Platform: Operational Efficiency Delivered On-Demand
  • Protera FlexBridge Platform: SAP Migration Excellence Delivered On-Demand
  • Fixed pricing including scope of work and SLAs.

PROCESSES

Proven Procedures, Tools & Automation

  • 24 x 365 expert support, proactive monitoring and alert management
  • Access to Online Web Problem Reporting and Tracking System
  • Strict adherence to standard operating procedures including hundreds of SOPs, change management and automated built in processes

PROCESSES

Proven Procedures, Tools & Automation

  • 24 x 365 expert support, proactive monitoring and alert management
  • Access to Online Web Problem Reporting and Tracking System
  • Strict adherence to standard operating procedures including hundreds of SOPs, change management and automated built in processes

SYSTEM / TECHNOLOGY

The Infrastructure

  • Access to the world’s most sophisticated data centers
  • Unmatched network connectivity
  • Scalable, flexible enterprise-class computing platform
  • 100% SLAs on power and environments
  • SSAE16 SOC 1 Type II Certification
  • Protera AppCare Platform allows us to integrate private cloud, dedicated cloud and dedicated data centers, resulting in the ultimate flexibility in terms of services and cost effectiveness.

SYSTEM / TECHNOLOGY

The Infrastructure

  • Access to the world’s most sophisticated data centers
  • Unmatched network connectivity
  • Scalable, flexible enterprise-class computing platform
  • 100% SLAs on power and environments
  • SSAE16 SOC 1 Type II Certification
  • Protera AppCare Platform allows us to integrate private cloud, dedicated cloud and dedicated data centers, resulting in the ultimate flexibility in terms of services and cost effectiveness.

KEY BENEFITS OF PROTERA’S EXPERT PLATFORMS

SAP EXPERTISE

Protera Technologies, as an organization, has been providing SAP expertise and services since 1998.

Not only is our SAP expertise unmatched by other providers, but also the way in which we became a total IT Outsourcing provider further separates us from the pack. While most providers are startup organizations artificially created to offer Outsourcing solutions, Protera has built on past implementation experiences and successes to evolve naturally into a total IT Outsourcing provider that understands the importance of SAP in the center of a client’s IT resources. It is this evolution that makes us better prepared to be the right partner for you.

SAP CERTIFICATIONS

Protera is a long time SAP certified technical partner with certifications in:

SAP Hosting Services | Cloud Services| Mobile Operations Services | SAP HANA Operations Services | Application Management Services | Global Hosting.

Protera is proud to be one of only a handful of global SAP partners with 5 certifications. To view Protera’s complete SAP certifications visit SAP’s outsourcing guide.

SAP Global Partner Logo

SAP CERTIFICATIONS

Protera is a long time SAP certified technical partner with certifications in:

SAP Hosting Services | Cloud Services| Mobile Operations Services | SAP HANA Operations Services | Application Management Services | Global Hosting.

Protera is proud to be one of only a handful of global SAP partners with 5 certifications. To view Protera’s complete SAP certifications visit SAP’s outsourcing guide.

SAP Global Partner Logo