Protera Technologies, LLC., a leading services provider in application management, utility hosting, and ERP consulting, today announced it is now an SAP-certified provider of application management services, through which it delivers application management services in support of SAP® solutions in the United States. Protera has earned this coveted certification after meeting rigorous requirements of their ability to deliver application management services with quality service operations based on SAP technology, specifically in the areas of service delivery and support capabilities.
“As a services delivery organization providing support for SAP solutions for ten years, we are proud to be recognized by SAP as a certified provider of application management services,” said Dean Adamopoulos, CEO of Protera Technologies, LLC. “Each year, we have built upon our high standards for the management of SAP solutions and have constantly improved our AppCare™ on-demand platform that is the critical enabler of our services delivery.”
Protera has been a leading application management provider and technology consulting organization offering support for SAP solutions since it was founded in 1998. Protera’s AppCare on-demand platform enables efficient and cost effective delivery of application management of SAP solutions and can be leveraged by others for delivering their services. Protera services and technologies enable flexible pay-as-you-go pricing, helping to minimize upfront costs and total cost of ownership.
The list of satisfied Protera customers is lengthy and includes medium to large enterprises across multiple industries and divisions of the Fortune 100. Kimberly Clark Corporation a leading, global manufacturer of consumer products has tapped Protera services: “Protera’s professionalism and competence have made them crucial to the success of our SAP solution-based project for the last 9 years,” said Ron Schinker, director of SAP Infrastructure at Kimberly Clark. “We’ve found the team at Protera delivers under pressure and is dedicated to our success and total customer satisfaction.”
“Protera’s status as an SAP-certified provider of application management services in the U.S. is an important extension of our successful relationship,” said Michael Ressemann, global head of BPO Solution Delivery and Partner Enablement at SAP. “SAP customers will benefit from comprehensive, on-demand application management service offerings from Protera, allowing them to reduce cost, improve quality of service and focus their resources on meeting core business challenges.”
About Protera Technologies, LLC.
Founded over ten years ago by President, Patrick Osterhaus, Protera Technologies is positioned to take a comprehensive view of bringing value to users of SAP solutions. The company’s mission is to maximize the clients’ return on their investments. Protera does so by delivering the highest quality and most cost-effective utility hosting (true on demand hosting), applications management and consulting services including rapid implementations, upgrades, migrations, archiving, capacity planning and disaster recovery. Protera, via its AppCare on-demand platform, delivers end-to-end application management services including: online personalized information dashboard, help desk, integrated real time 7x24x365 monitoring, change management, workflow automations, SLA reporting, service metering and knowledge management.
More information about Protera Technologies can be found at www.protera.com.
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