Microsoft Azure Cloud Services

Protera specializes in managing complex mission-critical applications, offering expert database administration that ensures your systems are always up-to-date, secure, and running efficiently. Protera provides database administration in accordance with OEM best practices. Our database team has expertise across DB technologies including Oracle RDS, Aurora MySQL, PostgreSQL, MySQL, MSSQL, as well as others.

Protera provides proactive, end-to-end, AI-powered SAP BASIS managed services to ensure your critical workloads are secure, available, and optimized. With more than 25 years of proven SAP experience, Protera’s SAP BASIS services are designed to align your SAP landscape to your operational needs and strategic goals.

The Protera “secure-by-design" approach to security is unique in the Azure Managed Services Provider space. Our integrated SecOps model is designed to enhance your security program and mitigate potential risks by embedding cybersecurity throughout service delivery.

To enhance our Azure Managed Services, Protera built CloudVantage, a best-in-class system management platform that utilizes over 25 of the industry’s best monitoring, management, data protection, service management, and security tools to deliver a single pane of glass. Our goal is to continually improve performance, with full visibility into how your entire portfolio is being managed by Protera.

Protera’s Azure Managed Services includes FinOps as a core component of our delivery managed services model, optimizing cloud resource usage and providing provide governance over cloud spend. While other managed services providers offer this service as a separate practice with an additional cost, we integrated FinOps into our Azure managed Services to help our customers maximize value and return on investment for Azure landscapes.

Protera’s account management approach is designed to develop a true partnership between Protera and our Azure Managed Services clients—defined by transparency, exceptional service, and an understanding of both current and future IT goals.  Our dedicated Customer Success Managers are the single point of contact into Protera and are responsible facilitating regular status meetings, providing reporting, and ensuring you are receiving exceptional services.

 Protera provides comprehensive management of the Azure ecosystem, including cloud infrastructure management, AVD management, data backup & recovery, 24x7 service desk, disaster recovery, and performance monitoring—packaged together to deliver an optimal Azure experience.

 Protera provides comprehensive management of the Azure ecosystem, including cloud infrastructure management, AVD management, data backup & recovery, 24x7 service desk, disaster recovery, and performance monitoring—packaged together to deliver an optimal Azure experience.