Your entire SAP landscape depends on the effectiveness of your SAP Basis team, but many companies struggle with internal SAP Basis administration. Here are four key ways SAP Basis managed services can help.
Advantages of SAP Basis Managed Services
1. Better Stability
System administration and management is one of the most critical aspect to “Run” SAP systems efficiently, but if you handle SAP Basis or SAP Administration in-house, it’s typically treated as a side job for a developer, security admin or other IT technician. They don’t have the correct resources or knowledge to manage your systems with standard SAP best practices continuously, or detect and remedy performance drops before they becomes noticeable. The result is that your system performs inconsistently, with unpredictable slowdowns or downtime harming productivity and customer confidence.
For an SAP Basis managed services team, success doesn’t just mean keeping your systems up and running — it means maintaining a high, agreed-upon level of performance continuously. Guaranteed SLAs act as a type of insurance, and create a strong incentive for your team to keep the landscape tuned. And unlike an internal team, a managed services team has the skills, toolset, platform and resources to react to incidents before they become serious problems .
2. Lower Cost
An individual SAP system doesn’t require that much work every day to keep it running, but it does need to be available all the time, in case something goes wrong in the middle of the night. By operating at scale, your SAP managed services team can provide round-the-clock monitoring and daily maintenance at a lower cost than you’d pay for more basic service in-house.
3. Access to High Quality SAP and IT Resources
SAP Basis managed services provides not only basic maintenance but also invaluable subject matter expertise. The right SAP Global Certified Partner can combine access to a dedicated team who knows your company’s landscape in and out, with global support that can grow with your company.
Whether you’re developing IoT capabilities to support a new product, building deeper analytics to give you a competitive edge, or just taking the next stage on your HANA journey, having a relationship with an expert SAP partner (such as Protera Technologies) in place delivers the full competency required to support your entire SAP landscape ensuring your systems are optimally maintained and your business is leveraging the latest technology.
4. Improved Internal IT Procedures and Automation
SAP Basis managed services allow you to plug into a mature platform built around the needs of modern IT. The MSP business model depends on being able to deliver a full range of services inexpensively, quickly and reliably, which has lead to the development of sophisticated automation, and internal controls. This has a range of benefits including:
- Quicker deployment of new features and software
- Less downtime for needed maintenance
- Elimination of help desk waiting with automated self-service
- More efficient internal IT
Protera AppCare Can Help
Protera’s AppCare combines a cutting edge app platform, strategic insight and exacting standards, to maximize the benefits of SAP managed services. Whether you’re looking for a partner to outsource your entire SAP Basis program, or a consultant to help modernizing your own internal team, we’d love to help you get more from SAP. Contact us to learn how.