||Manufacturing Integrates and Hosts with Protera On-Demand Services
Manufacturing Integrates and Hosts with Protera On-Demand Services 2017-06-12T02:43:14+00:00

Project Description

Manufacturing Integrates and Hosts with Protera On-Demand Services

Installation and hosting of a new SAP landscape providing stability, reliability and a predictable monthly recurring cost.

Client Profile

Serving professional contractors and builders since 1961, the client manufactures its own lines of windows, doors and patio rooms and is the premier distributor of quality building products in the Northeast.

The client makes insulated windows and doors, including all shapes and sizes of vinyl and wood replacement and new construction windows.

Among the lines distributed by the client are vinyl siding, roofing, windows and doors, produced by such industry-leading names as CertainTeed, Alcoa/Mastic, James Hardie, Tamko, GAF/Elk, Therma-Tru, Andersen, Velux and AZEK.

Client Challenges

The client required the integration of a new SAP landscape without existing SAP experience of resources with a guaranteed time frame for SAP implementation in order to minimize impact on business operations.

The initial solution needed the ability to scale with future acquisition.

Solution

AppCare 3T On-Demand Hosting and AppCare DR from Protera

Customer is running its supply chain management, material provisioning, manufacturing and billing process on SAP hosted at Protera.

For those companies that lack extensive in-house data center facilities, are experiencing unexpected downtime, or simply choose to invest their capital to support mission critical goals instead of building data centers, Protera offers a suite of productized hosting on-demand services. These services are delivered via Protera’s world-class hosting facilities and an operational platform that offers stellar performance, availability and flexibility. The services leverage Protera’s extensive software knowledge and experience in SAP Hosting services to provide a comprehensive and flexible hosting platform.

Summary of Results

Protera met client and integrator timelines for a successful implementation.

Protera’s SAP certified on demand platform is providing a secure and stable platform. Protera has met and exceeded all performance and availability SLAs.

 

Protera holds weekly and monthly meetings with the client to report on SLAs, tickets and capacity planning.

 

45% savings compared to an in-house solution.

 

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