Managed Cloud Services 

Managed Cloud Services include:

• Architecture and design leadership
• System administration and operations support
• System monitoring, alerting, and reporting
• Performance tuning
• 24×7 Global support
• Single point of contact for support
• DNS management
• Security and compliance
• Backup and disaster recovery
• Database administration (optional)

At the Application and Tools Level, Managed Cloud Services include:

• Application deployment, scaling and lifecycle management
• Database management: SQL, Oracle, DB2, MySQL, etc.
• Managed virtualization on VMware vCloud.
• Management of Microsoft apps: SharePoint, Exchange email, Skype, Yammer, etc.

Solution Brief: Protera’s Overview of Solutions and Manage Cloud Services