Managed Cloud Services include:
- Architecture and design leadership
- System administration and operations support
- System monitoring, alerting, and reporting
- Performance tuning
- 24×7 Global support
- Single point of contact for support
- DNS management
- Security and compliance
- Backup and disaster recovery
- Database administration (optional)
At the Application and Tools Level, Managed Cloud Services include:
- Application deployment, scaling and lifecycle management
- Database management: SQL, Oracle, DB2, MySQL, etc.
- Managed virtualization on VMware vCloud.
- Management of Microsoft apps: SharePoint, Exchange email, Skype, Yammer, etc.
Solution Brief: Protera’s Overview of Solutions and Manage Cloud Services