Managed Cloud Services 

Managed Cloud Services include:

  • Architecture and design leadership
  • System administration and operations support
  • System monitoring, alerting, and reporting
  • Performance tuning
  • 24×7 Global support
  • Single point of contact for support
  • DNS management
  • Security and compliance
  • Backup and disaster recovery
  • Database administration (optional)

At the Application and Tools Level, Managed Cloud Services include:

  • Application deployment, scaling and lifecycle management
  • Database management: SQL, Oracle, DB2, MySQL, etc.
  • Managed virtualization on VMware vCloud.
  • Management of Microsoft apps: SharePoint, Exchange email, Skype, Yammer, etc.

Solution Brief: Protera’s Overview of Solutions and Manage Cloud Services