Turnkey Total IT Outsourcing2020-11-30T06:04:38-06:00

Protera is Your Strategic IT Partner – The One Stop Solution for All of Your IT Needs

Total IT Outsourcing

In today’s very competitive global environment management of IT needs has been a challenge for most non IT companies: Growing organizations, private equity firms managing a group of companies and organizations involved in a merger, acquisition or spinoff are pressured to cut costs, tighten controls and improve performance, without disrupting internal operations or customer relationships. Protera’s Total IT Outsourcing offers organizations a trusted, reliable, and secure method to overcome these challenges.

Total IT Outsourcing

Some of the Challenges that are Commonly Observed are:

  • Lack of proper facilities and IT infrastructure
  • Lack of experienced IT staff
  • Homegrown IT teams with limited exposure
  • Inadequate time availability for determining and executing potential solutions
  • Frequently changing technologies
  • Hype by vendors creating non clarity

These bottlenecks have a very serious outcome, which largely goes unnoticed… that the top management starts to feel that their “dream” of what IT should be able to deliver for their organization is too complex or demands so much time and money, that it is not worth the effort. This leads to serious loss of potential for becoming a more efficiently run organization. It may not be out of place to mention that most productivity gains that the developed countries have enjoyed in the past decade have been due to deployment of IT.

Protera’s Approach:

  • Have detailed sessions with the Top Management to determine their organizational plan, and how ideally IT could be utilized for bringing down costs and increasing productivity
  • Bring in own experience to advise the senior management on IT planning and deployment
  • Build a roadmap for the year as well as for the quarter detailing objectives, expenses, rollout plan
  • Become responsible for executing the agreed plan
  • Establish processes and controls to ensure that the investment continues to be in line with management objectives

IT Outsourcing Services Offered by Protera:

  1. SaaS Applications such as Exchange, SharePoint, Fax Services
  2. ERP applications hosted on dedicated hardware or private cloud
  3. Custom homegrown applications hosted and managed on our operational platform
  4. Citrix desktop virtualization services
  5. IT Infrastructure Consultancy
  6. Access to Tier 3+ global data centers (SSAE16 certified and more…)
  7. Disaster Recovery Planning and Management
  8. IT Helpdesk
  9. Multi-location Connectivity
  10. Network Management
  11. Website Management Services
  12. Desktop Management
  13. Hardware Management
  14. Security and Access Control
  15. Security and Access Control Management
  16. Software License Compliance Advisory Services

IT Outsourcing Benefits

Some of the benefits of our solutions include:

  • Customer satisfaction
  • Operational productivity
  • Cost reduction
  • Transformation
  • Faster time to benefit from new functionality
  • Improve system performance and availability
  • Increase in available capital for more strategic initiatives

Solution Brief: Total It Outsourcing