5 Reasons to Modernize with Cloud: Utilities Edition

By |2022-11-11T08:41:42-06:00November 8, 2022|Categories: Business, Cloud Migrations, IT Services, SAP, SAP Support|

Even before the emergence of the pandemic and the 2+ years of uncertainty that have followed, the utilities industry was undergoing major change. Global clean energy and decarbonization initiatives were already demanding major change across the utilities sector — a situation that has now been compounded by geopolitical issues, supply chain delays, and a

4 Secrets of Customer Success with SAP

By |2022-11-11T08:41:34-06:00November 1, 2022|Categories: Business, Cloud Migrations, IT Services, SAP, SAP Support|

SAP customer success is a priority for the company and its certified solution managed services providers — Protera included. But how do you recognize customer success as an SAP user? How can you know that an SAP service provider is likely to deliver the exceptional experience you expect? That’s what we’ll cover in the

How to Manage a SAP Solution in the Public Cloud

By |2022-11-11T08:41:28-06:00October 25, 2022|Categories: Business, Cloud Migrations, IT Services, SAP, SAP Support|

As flexibility and scalability continue to be top priorities for large-scale enterprises, the number of companies choosing to run SAP (or other ERP systems) on the public cloud is increasing at a rapid pace. Five years ago, 67% of enterprises were still choosing on-premise ERP solutions. Fast forward to 2022 and that number has

5 Reasons to Modernize with Cloud: Oil, Gas, and Energy Edition

By |2022-11-11T08:41:22-06:00October 18, 2022|Categories: Business, Cloud Migrations, IT Services, SAP, SAP Support|

There has been no shortage of economic adversity over the past few years, and the oil, gas, and energy sectors have been some of the hardest hit. Just as the world seemed to be entering a post-pandemic world of new normalcy, the conflict in Ukraine upended these three industries in ways that have still

5 Reasons to Modernize with Cloud: Chemicals Edition

By |2022-11-11T08:41:16-06:00October 11, 2022|Categories: Business, Cloud Migrations, IT Services, SAP, SAP Support|

In recent years, technology advancements like cloud computing, data analytics, and Internet of Things (IoT) devices have created new opportunities for chemical companies but also new pain points as they’ve been required to move out of their comfort zones to digitally transform. Couple that with the increased industry visibility brought on by the pandemic

5 Reasons to Modernize with Cloud: Manufacturing Edition

By |2022-11-10T07:34:29-06:00October 4, 2022|Categories: Business, Cloud Migrations, IT Services, SAP, SAP Support|

Manufacturing ERP systems are robust, complex, often challenging to update - with most due for modernization. For a long time, they performed without much fallout from a business standpoint. But the world has changed, and manufacturing, once a behind-the-scenes operation, is now a very customer-facing business. Customers want to interact digitally with companies and

What is an SAP Basis Administrator?

By |2021-12-15T00:34:50-06:00October 5, 2020|Categories: SAP Support|

An SAP Basis administrator is an IT professional responsible for running your SAP landscape. Basis admins handle routine maintenance, operation, and upgrades, and play a major role in planning and executing migrations and other major projects. On a technical level, HANA Basis administration is simpler than administering previous generations of SAP software, but it

Is Your System Properly Connected to SAP Support Backbone?

By |2020-03-10T12:21:25-05:00March 10, 2020|Categories: SAP Support|

On January 8, 2020, the SAP Support Backbone—the infrastructure maintained by SAP to provide technical assistance to its customers—underwent an important update. This action required users of the Support Backbone to upgrade two SAP products: Focused Run – Users were asked to upgrade to 2.0 SAP Solution Manager – Users were asked to upgrade

SAP Extends ECC Support Through 2027

By |2020-02-27T14:20:37-06:00February 24, 2020|Categories: SAP Support|

SAP recently announced that Business Suite 7 standard support services will be extended through 2027. Like most professionals tasked with managing SAP, you may be wondering what this announcement means for you. Here’s a breakdown of what happened and some options for moving forward. What Happened? SAP announced the following changes to their

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