Since our founding in 1998, we have been committed to enabling constant change while improving quality and reducing total cost of ownership for all IT resources of an SAP centric organization. We understand. That is why we are the CIOs trusted advisor.
Enterprises today need to empower their people by providing them with the essential tools and technologies to succeed in the new world order. Due to increased complexities, compliance and reduced budgets, it is often found that these challenges divert enterprises' key resources focus from their core business strategies. To address this concern our comprehensive set of global IT solutions are built to effectively manage end-to-end IT requirements, providing enterprises with a competitive advantage and seamless business operations.
Protera Technologies has developed a state of the art delivery platform ("AppCare") that enables an array of global IT solutions from Total IT Outsourcing to point solutions such as On-Demand SAP Hosting, Cloud services, Microsoft Exchange, Sharepoint, Fax services, Citrix, IBM Webspere, Disaster Recovery, Network Management and Remote Application Management. The AppCare platform brings together the comprehensiveness of a total IT solution along with the flexibility, robustness and cost effectiveness of On-Demand/Cloud innovations. Protera Technologies' AppCare solutions and services provide our clients with the following benefits:
Protera offers comprehensive support services and solutions. Staffed 24x7x365, there is always someone available to address our clients' issues. With our pro-active technical support, named resources monitor and manage our clients' IT resources end-to-end to identify problem areas and address them before they become a real issue affecting our customers' business.